1. Information We Collect

We collect information to operate our business, provide products and services, and improve your shopping experience. Information we collect includes:

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1.1 Contact Information

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This includes:

• Name

• Email address

• Phone number

• Shipping and billing address

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1.2 Account Credentials

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If you create an account, we collect:

• Username

• Password

• Security-related information for authentication and account access

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1.3 Payment & Transaction Information

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When you make purchases, we collect:

• Payment details (credit card type, last 4 digits, expiration)

• Billing information

• Order history

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Note: Full payment processing is handled by our third-party payment providers. We do not store

full credit card numbers.

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1.4 Website Usage Information

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This may include:

• IP address

• Browser type

• Device identifiers

• Browsing behaviour and history

• Pages visited, time spent, and referring/exit pages

• Cookies, beacons, and similar tracking technologies

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1.5 Communications

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Any emails, messages, contact form submissions, or inquiries you send us.

2. How We Use Your Information

We use your information for the operation of our business, including complying with legal

obligations and analyzing our performance. Uses include:

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• Processing and fulfilling orders

• Managing customer accounts

• Communicating with you regarding purchases, deliveries, or customer support

• Providing, maintaining, and improving our website

• Understanding website usage and improving customer experience

• Detecting and preventing fraud or misuse

• Advertising to you, which includes sending you advertisements, promotional materials, and newsletters

• Complying with laws and regulatory requirements

• Any other purpose for which you provide consent

3. Sharing Your Information

We do not sell or rent your personal information. However, we may provide or share your

personal information with third parties for the following purposes:

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• To complete transactions or provide products you have purchased

• When required by law, regulation, court order, or legal process

• To protect our rights, property, and safety, including fraud prevention

• With your consent, when you authorize us to share your information

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

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• Enable website functionality

• Allow you to sign in and maintain sessions

• Remember your preferences

• Analyze website usage and performance

• Provide advertising and retargeting

• Support any other legitimate business purposes

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You can manage cookie preferences through your browser settings.

5. Data Security & Data Retention

We implement various administrative, technical, and physical safeguards to protect your information against unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, secure servers, and regular system monitoring.

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Data Retention

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We retain your information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Provide services or complete transactions

• Comply with legal and accounting obligations

• Resolve disputes

• Enforce our agreements

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When information is no longer required, it will be securely deleted, anonymized, or destroyed according to industry standards.

6. Your Rights

You have the right to:

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1. Request to receive a copy of the personal information we hold about you

2. Request corrections or updates to your information

3. Withdraw consent for certain types of processing (unless restricted by legal obligations)

4. Request deletion of your information where legally applicable

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To exercise your rights, contact us using the information at the end of this policy.

7. Children’s Policy

Our website and services are not intended for children under the age of 13. We will not knowingly collect or store personal information from children. If such information is discovered, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time based on:

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Changes to our products or services

• Changes in our data processing practices

• Feedback from customers, partners, or regulators

• Legal or regulatory requirements

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By continuing to access our website, products, or services, you acknowledge that you have reviewed and understood our latest privacy statement.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

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Veritas Design Furniture

Email: info@veritasdesignstudio.com

Phone: 647-482-9883

Address: 11 Fairburn Dr, Unit 9, Markham, ON